FAQs
How far in advance should I place my order?
We highly recommend placing any cake order at least 15 days before your special occasion. For our other Signature Desserts, we recommend placing your order at least 2-3 days ahead to ensure availability.
Do you deliver?
Yes, we offer Local Delivery (within 30mi of McLean, 22101). Delivery prices vary between $15 - $50+ depending on your location and order size.
What is your cancellation policy?
- All cake orders must be cancelled at least 15 days before the scheduled pickup date to be eligible for a refund.
- Other baked goods must be cancelled at least 7 days before the scheduled pickup or delivery date.
If a cancellation is made within the above stated time-frames, no refund will be made. You can reschedule your order delivery or pickup at any time.
What is the pickup process?
Once your order is ready for pickup, we will shoot you an email and/or text with the exact address and pickup instructions.
Keep in mind that we are located on a high floor and you will be required to come up a few flight of stairs to pick up your order. Please text us in advance to let us know if you have special needs and can't come upstairs.
Life happens. If you're running late or need to reschedule, just text us at 703-828-7198.