FAQs
How far in advance should I place my order?
We highly recommend placing any cake order at least 10 days before your special occasion. For our other Signature Desserts, we recommend placing your order at least 2-3 days ahead to ensure availability. Cake Tasting Boxes require an average lead time of 7 days.
Do you deliver?
Yes, we offer Local Delivery (within 20mi of Tysons Corner, 22102). Delivery prices vary between $15 - $35 depending on your location. No minimum order required!
What is your cancellation policy?
- All cake orders must be cancelled at least 10 days before the scheduled pickup date to be eligible for a refund.
- Other baked goods must be cancelled at least 3 days before the scheduled pickup or delivery date.
If a cancellation is made within the 3 or 10-day window prior to the pickup date, we may not be able to provide a full refund. However, we will assess each case individually and may offer a partial refund or store credit depending on the circumstances.
What is the pickup process?
Because we're currently running the show from home sweet home, our exact pickup location isn't disclosed online for safety reasons.
The address provided on our website and during Checkout is a very close approximation given to help you estimate and plan accordingly (walking distance from the exact pickup location).
Once your order is ready for pickup, an email containing the exact address will be sent to you.
Please let us know when you have arrived and we will bring you your delicious baked goods!
Life happens. If you're running late just text us at 703-828-7198.